Your Data, Our Priority

Safeguarding your data is at the heart of everything we do. As a European-based email service provider, we are committed to upholding the highest standards of data security and privacy.

Security badge over Mailjet's dashboard illustration with some of Mailjet's security certifications

Mailjet's filtering conditions take it even further.

ISO 27001 Certified

You can trust that your data is protected by enterprise-grade security standards.

GDPR Compliant

As the first company in the world to have obtained the AFAQ certification from AFNOR, you be assured that Mailjet adheres to the key principles of GDPR.

EU-Based Data Centers

Your data is stored in secure data centers located exclusively within the European Union.

Protecting your data

From robust encryption protocols to full compliance with international regulations, we ensure that your information remains protected at every stage.

How Mailjet keeps your data safe

Security at Mailjet goes beyond compliance, it’s built into every layer of our infrastructure, processes, and product design. Here’s how we protect your data in real time.

1. Operational safeguards around the clock

Our systems are monitored 24/7 to detect, assess, and respond to potential threats. From proactive maintenance to real-time incident detection, our team is always on guard. We apply the principle of least privilege to minimize exposure and regularly audit access across all environments.

2. Reliable backups and disaster recovery

Data loss is never an option. Mailjet performs daily encrypted backups of your data, which are stored in secure, geographically separated environments within the EU. In the event of a disruption, our disaster recovery protocol ensures fast data restoration and minimal downtime, helping you stay online when it matters most.

3. Secure access, strictly controlled

Emergencies happen but we are ready. Whether it’s a hardware failure, service interruption, or other unexpected event, our infrastructure is designed for high availability and rapid recovery. Our teams follow a detailed incident response plan, including internal escalation paths and customer communication protocols.

4. Confidentiality in every email

Your email content and metadata are treated with the highest level of confidentiality. We never access or share your data unless required by law or explicitly authorized by you.

Proud Participant of the Certified Senders Alliance (CSA)

Since 2014 Mailjet has been a CSA-certified sender. We follow strict standards to ensure reliable email delivery and compliance with international regulations to help your messages reach inboxes securely and responsibly.